bjbazi's Privacy Policy

1. Introduction and Purpose of This Policy

bjbazi ("we", "us", "our") is one of Bangladesh's trusted online gaming and betting platforms. Our privacy policy ("Policy") provides a detailed description of how personal information is collected, stored, processed, and kept secure when users access our website bjbazi.cam and related services ("Platform").

This Policy applies to all users ("you", "your") connected with bjbazi — whether registered members or general visitors. By using our Platform, you are considered to have agreed to the terms of this Policy.

2. What Information We Collect

bjbazi may collect user information in a number of ways. We only collect information that is necessary to provide our services.

2.1 Information You Provide Directly

When you register on our Platform or use our services, the following information may be collected:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID (NID) number or passport details (for identity verification)
• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Bank account details (for bank transfers)
• Your preferred language and communication preferences

2.2 Information Collected Automatically

The following technical information may be collected automatically while you use the Platform:

• IP address and device type
• Browser type and operating system version
• Login time and session information on the Platform
• Clicks, navigation, and activity logs
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive additional verification information through payment processors or fraud prevention services. This information is used only to confirm identity and maintain the security of the Platform.

3. Purpose of Using Your Information

bjbazi uses your information only for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Applying bonuses, cashback, and other promotional offers
• Providing gaming history and account statements

3.2 Security and Compliance

• Identity verification and age confirmation (for users aged 21 and above only)
• Preventing fraud, money laundering, and other illegal activities
• Implementing and monitoring responsible gaming policies
• Complying with applicable laws and regulations

3.3 Service Improvement

• Testing and improving Platform performance
• Personalising the user experience
• Diagnosing and resolving technical issues

3.4 Communication

• Sending important account and transaction notifications
• Responding to customer service requests
• Sending promotional messages based on your consent

4. Sharing and Disclosure of Information

bjbazi never sells your personal information to third parties. However, information may be shared with the following parties in specific circumstances:

4.1 Payment Service Providers

Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete transactions. This information is used only for the purpose of processing payments.

4.2 Technology and Software Providers

Game providers and technology providers required to operate the Platform may have limited access to certain gaming activity data. These providers are contractually bound to adhere to our privacy standards.

4.3 Legal Obligations

We may be required to disclose information in response to a court order, government directive, or applicable law. In such cases we will provide only the specific information that has been requested.

4.4 Fraud Prevention

Information may be shared with authorised security agencies to investigate and prevent fraud, security breaches, or other harmful activities.

5. Cookies and Tracking Technologies

The bjbazi Platform uses cookies and similar technologies. These technologies help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security; the Platform will not function properly without them.
• Functionality Cookies: Help remember language preferences, display settings, and similar choices.
• Analytics Cookies: Help measure and improve Platform performance.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling essential cookies may cause some Platform services to not function properly.

6. Data Retention and Security

6.1 Retention Period

Your information is retained for as long as your account is active or as needed to provide services. After an account is closed, certain information may be retained for a specified period to meet legal obligations.

6.2 Security Measures

bjbazi takes the following technical and organisational measures to keep your information secure:

• SSL/TLS encryption — all data transmission is encrypted
• Data stored in a secure server environment
• Access controls — only authorised staff can access information
• Regular security audits and system testing
• Suspicious activity detection technology
• Two-Factor Authentication option

6.3 Security Breach

If a security breach occurs and there is a risk that your information has been affected, we will notify you as quickly as possible. Detailed information about the nature of the incident, potential risks, and the steps we have taken will be provided.

7. Your Rights

You have the following rights regarding your personal information:

7.1 Right of Access

You have the right to know what information bjbazi holds about you. Upon request via live chat or email, we will provide you with a copy of your information.

7.2 Right to Rectification

If the information we hold about you is incorrect or incomplete, you may have it corrected. Update your information through account settings or by contacting customer support.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

If your information is being used for marketing purposes, you may object to that processing at any time. Contact the support team and we will update your preferences.

7.5 Right to Data Portability

You may request a portable copy of the information you have directly provided, which will be delivered in a structured, commonly used format.

8. Protection of Minors

The bjbazi Platform is intended only for users aged 21 and above. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process.

If we become aware that a minor has used our Platform, we will immediately close that account and delete all associated information. If you believe someone you know who is a minor is using the Platform, please contact us.

9. International Data Transfers

Our servers and service providers may be located in various countries. Even if your information is transferred outside Bangladesh, the protection standards described in this Policy will be maintained. We ensure that any international data transfer is handled with appropriate safeguards.

10. Changes to the Policy

bjbazi may update this privacy policy from time to time. For any significant changes, we will:

• Display a notice on the Platform
• Notify registered users via email or message
• Revise the "Last Updated" date at the top of the page

If you continue using our Platform after changes are made, you will be considered to have agreed to the revised Policy. For significant changes, we will explicitly obtain your fresh consent.

11. Contact Us

If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact us:

Our privacy complaints review team takes every concern seriously and works to resolve it promptly.