🛡️ bjbazi — Safe Gaming

Play responsibly, stay within your limits

bjbazi believes gaming should be enjoyable. Use our responsible gaming tools and keep yourself protected.

bjbazi's Commitment

Why we care about responsible gaming

At bjbazi, we believe online gaming is truly enjoyable only when played responsibly. Gaming is a form of entertainment — it should never be a source of income or a solution to financial problems.

Our platform is only for those aged 21 or older. We are mindful of the mental and financial wellbeing of every one of our players and are committed to providing the necessary tools and support.

Remember: responsible gaming means keeping your budget and time under control and not putting gaming above other responsibilities in your life.

Enjoy gaming as entertainment, not an addiction
Set your weekly budget in advance
Do not place more bets to try to recover money you have lost
Remember to spend time with family and friends alongside gaming
If you feel you are losing control, seek help right away

Responsible Gaming Checklist

I only play with money I can afford to lose
I can accept losing
Gaming does not interfere with my daily activities
I do not hide my gaming from my family
I never bet with borrowed money
Gaming does not disturb my peace of mind

If you are unable to follow any of these, please contact our support team.

21+

For those aged 21 and above only

All gaming services at bjbazi are for adults only. We use age verification methods to prevent minors from accessing the gaming platform. Proof of age is mandatory at the time of account registration. Child safety is our highest priority.

Safety Tools

Keep your gaming under control

bjbazi provides various tools to help you keep your gaming experience safe and within limits.

Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately, and there is a 24-hour waiting period to increase it.

Time-Out Feature

If you feel you need a break, you can take a time-out from 24 hours up to 6 weeks. During this period, access to your account will be temporarily suspended.

Self-Exclusion

Through long-term self-exclusion, you can remove yourself from the platform completely for 6 months or more. This decision cannot be reversed.

Gaming History

You can view your complete betting history at any time. Review how much time and money you have spent and make informed decisions.

Reality Check

Automated messages at set intervals will remind you how long you have been playing and how much you have spent — so you stay aware.

24/7 Support

If you have any concerns about gaming, our 24/7 Bengali-language live chat support team is always ready to help. Feel free to reach out.

Deposit and Withdrawal Information

Financial limits and terms

An important part of responsible gaming is staying aware of financial limits.

Item	Amount / Terms	Status
Minimum Deposit	৳300	All methods
Minimum Withdrawal	৳800	All methods
Standard withdrawal time	Within 1 Hour	Fast processing
Setting a deposit limit	Daily / Weekly / Monthly	Convenient
Waiting period to increase a limit	24 hours	For security
Time-out duration	24 hours to 6 weeks	Flexible
Self-Exclusion	6 months or more	Permanent decision

Step-by-Step Guide

How to set your limits

Follow our simple process to keep your gaming experience safe.

Log in to your account

Open the "Responsible Gaming" section

Find the "Responsible Gaming" section in your account settings.

Choose your preferred limit

Select from deposit limit, session time limit, time-out, or self-exclusion — whichever suits your needs.

Set the amount or duration

Decide on your budget or the length of your break — this is your own decision.

Confirm

Confirm your limit. The deposit limit will take effect immediately.

Live chat for help

For any issue, speak with our Bengali-language support team via 24/7 live chat.

Warning Signs

Recognise the signs of problematic gaming

If you notice any of the signs below, be cautious and do not hesitate to seek help.

Signs of financial trouble: Betting with borrowed money, spending household money on gaming, repeatedly trying to recover lost money.

Behavioural changes: Lying about gaming, withdrawing from family and friends, losing focus on work or studies.

Emotional signs: Feeling restless when not playing, being unable to stop gaming, experiencing anxiety or depression.

Time-related problems: Playing longer than planned, continuing to play by skipping sleep and meals.

If you notice any of these signs in yourself, contact our 24/7 live chat support immediately or send an email to [email protected]. You can seek confidential advice for professional support.

Detailed Information

About self-exclusion and time-out

Time-Out — A Temporary Break

The time-out feature is for those who want to take a temporary break from gaming. During the set period, you:

Cannot log in to your account
Cannot make any deposits
Cannot play any games
Will automatically regain access when the period ends

Self-Exclusion — Long-Term Protection

Self-exclusion is for those who want to stay away from gaming completely for an extended period:

From a minimum of 6 months up to permanently
Cannot be cancelled while exclusion is active
Promotional and bonus offers will be stopped
A new application is required once the period ends

To request self-exclusion, contact our 24/7 live chat directly or email [email protected]. Our team will support you through the entire process.

Remember: self-exclusion is a courageous step and we respect this decision. Your mental health and wellbeing are of the highest importance.

Bonus and VIP Program

Enjoy bonuses responsibly

bjbazi's welcome bonus and VIP program are designed to make your gaming experience more enjoyable. However, be aware of the terms and conditions before claiming a bonus.

Our welcome bonus: get up to 100% up to ৳8,000 on your first deposit, with a wagering requirement of 10 times. Example: deposit ৳1,000 and receive ৳1,000 in bonus, giving a total balance of ৳2,000.

Never deposit beyond your budget just to receive a bonus. The bonus is for you — you are not for the bonus.

VIP members can also take advantage of responsible gaming tools. Higher cashback or special benefits never encourage unlimited betting.

Keep VIP information in mind

Bronze — up to 0.2% weekly cashback
Silver — up to 0.5% weekly cashback
Gold — up to 0.8% weekly cashback
Platinum — up to 1.0% weekly cashback

Enjoy VIP benefits, but always stay within your limits.

Frequently Asked Questions

FAQ on Responsible Gaming

Answers to frequently asked questions about responsible gaming.

Gaming at bjbazi is only for those aged 21 or older. We verify age during account registration and verification. Accounts belonging to minors are closed immediately.

After logging into your account, go to the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. A limit takes effect immediately. To increase a limit, you must wait 24 hours, but reducing it happens instantly.

Your account cannot be reactivated before the self-exclusion period ends. Once the period is over, you can apply to reactivate your account yourself. We recommend a cooling-off period before you start again.

First, contact our 24/7 live chat support. Our specialist team will help you set up a time-out or self-exclusion. You can also email [email protected]. Your identity will be kept completely confidential.

Yes, your account balance remains completely safe during a time-out or self-exclusion. Contact the support team when the period ends or if you need to make a withdrawal.

If a family member is struggling with a gaming problem, let our support team know. With the family member's consent, we can put protective measures on the account. Write the details and send them to [email protected].

Learn more, play safe

Enjoy all games and services at bjbazi responsibly. Get more information from the links below or contact support directly.

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